SUMMARY: Reporting directly to the campus Director, Student Affairs, and working closely with the University Director of Student Affairs, the Assistant Director, Student Affairs, is responsible for assisting with the campus short and long range planning/development and overall activities and goals for student services. Assists with development and implementation of student affairs/activities and programs, enforcement of policies and procedures surrounding resource stewardship; and processes to ensure successful student entry/re-entry to and exit from the University. Assists with oversight and direct administrative support for student relations activities such as: orientation, retention, recognition, advising, satisfaction strategies, and pinning/ commencement ceremonies. Provides assistance to students and other departments to ensure quality in all student affairs functions. Interfaces with the Admissions, Finance and Academic faculty and associates and other applicable campus leadership to accomplish University outcomes and goals. Conducts on-going student satisfaction reviews, makes recommendations to upper management on areas for improvement; and maintains current knowledge in the field of student affairs (student services). Coordinates and organizes student member organizations on campus. Assists with ensuring campus compliance with all regulatory agencies, state and governing boards and accrediting bodies, including but not limited to the Jeanne Cleary Act, ADA, ACICS, WASC, BPPE, Programmatic Accreditations, and Title IV. Assists with training, supervision and evaluation of the performance of assigned personnel. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: (Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.) Assists DSA with leadership and oversight of the day-to-day campus operations/activities related to a comprehensive student services/affairs program and other related activities that support student life, success and outcomes, such as but not limited to: student attrition, retention, and re-entry in collaboration with all program faculty and associates. Additional activities include orientation, graduation, disability services, special events/ programs/ awards/ appreciation days, workshops, along with interventions such as: student advocacy, mediation, conflict resolution, problem resolution, student associations and student support services and resources. Assist DSA with leadership and oversight in the implementation of policies, procedures and operational activities related to all facets of student affairs. Develops, maintains, and enhances partnerships between and among student affairs associates, faculty, students and University administration. Assist the DSA with the hiring, training, leadership, and oversight, for new and existing student services/student affairs associates, on all aspects of student affairs/services (such as but not limited to: technical direction, guidance, employment recommendations, compliance, student services, academic integrity, and University process and procedures, and customer service skills in general. Serves as a support resource regarding student affairs related issues for student affairs advisors/student success coordinators, proctors, and associates – especially in the absence of their supervisor. Collaborates with the DSA and participates in maintaining a student–centric philosophy and focuses student affairs initiatives on successful student outcomes including retention, and graduation. Facilitates a Student Affairs department culture of assessment through the ongoing evaluation of Department Learning Outcomes (DLOs) and administration of approved Student Affairs co-curricular programs, services, and initiatives. Collaborates with the DSA to provide leadership and administrative oversight in the academic and social integration of the student into campus life (regardless of delivery modality), assisting students in achieving their educational, career/professional and personal goals; and advocates for those programs and services that students require to be successful in their academic pursuits. Collaborates with the University administration, campus associates and faculty members to improve the overall operation of the campus/University student satisfaction rates. Prepares, and tracks appropriate reports; such as monitoring and reporting on student retention data; preparing trend analysis indicating variances from year to year or month to month and projects student retention figures to be used in strategic decision making/planning. Acts as a liaison with students and the University to enhance services and acts as a student advocate and mediates conflicts. In collaboration with the DSA, oversees and ensures compliance with all federal and state laws, WCU, and applicable agency regulatory requirements (such as but not limited to: ADA, Title IX, etc.) and accrediting bodies. Maintains and oversees student identification system/photographs for campus entry; ensures appropriate supplies, forms, and materials are available and coordinates maintenance of system and equipment as applicable. Utilizes tracking system and records for individual students, including early identification of at-risk students, and facilitates contact with the student to provide support (such as bit not limited to success strategies, services, resources,) towards program requirements, goals, objectives, information, and concerns. Refers students to community organizations and social service agencies for assistance as appropriate. Refers students’ to other University personnel/Departments as needed while maintaining ownership of tracking the issue/request and ensuring timely resolution Assists with and develops expertise in the use of student information systems used in student affairs; needs analysis, awards and records maintenance; troubleshoots problems and resolves with Information Technology Services personnel. Prepares a variety of complex statistical and narrative reports; assures the maintenance of accurate student records and files. Participates as part of Campus Management Team, effectively partnering with colleagues to ensure positive student outcomes. Participates in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in management development. Performs other duties as assigned EDUCATION: Bachelor’s degree in education, administration, business management, student personnel, or related field required. Master’s degree in education, administration, business management, student personnel, or related field preferred. HEJ ABOUT US For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability. Our benefited faculty and associates are offered a comprehensive benefit package including: Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Discount Professional Development West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population. Campus: WCU Dallas Function: Professional